Frequently Asked Questions
Everything you need to know about your Guild Outfitters order.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return or exchange, please visit our online returns portal with your order number and zip code.
How do I determine my correct size?
Each product page includes a detailed sizing chart with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure a perfect fit.
Are your materials sustainably sourced?
At Guild Outfitters, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with fair-trade certified factories.
Can I modify or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, we can only guarantee modifications or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in the destination country.