Returns & Exchanges
At Guild Outfitters, we prioritize your satisfaction and offer a seamless return or exchange process for all unworn apparel within 30 days of delivery. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be generated and sent to your email; simply print it out and attach it to your original packaging.
Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location to begin the transit back to our warehouse.
Receive Refund or Exchange
After our quality team inspects the returned items, your refund will be processed to your original payment method or your new exchange items will be shipped out within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing